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Supercool Sessions #16 – Make the most of the new Data (Use and Access) Act

This Supercool Session was recorded live on Thu 30 October, 2025

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The Data (Use and Access) Act (DUAA) is a new Act of Parliament, being phased in between June 2025 and June 2026. It changes data protection laws in order to make things easier for organisations, while still protecting people and their rights. 

From soft opt-ins to legitimate interest, the DUAA presents cultural organisations with new opportunities to engage with potential donors – and grow your donor base.

Sector GDPR expert Kate Fitzgerald, lawyer Mark Roberts, CEO of GoodCRM Steph Graham, and Supercool's Strategy Director Kate Mroczkowski discuss what’s changed, and how you can make the most of the opportunities these changes offer – with a focus on what you need to change in your CRM system and on your website. 

Great for:

  • Fundraisers and marketers who want to understand how the DUAA impacts fundraising activity
  • CRM and website managers/administrators who want to know what changes to make across digital systems
  • Organisations of all sizes that want to know more about the opportunities and impacts of the new Act

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  • A smiling white woman in her 30s with long blonde hair, and thin-rimmed, wide tortoiseshell patterned glasses. She’s stood with her back against a bright, multi-coloured mural, wearing a baggy light grey cardigan over a white t-shirt.
  • A woman in her 40s with dark grey hair pulled back into a ponytail, dark rimmed glasses, a small nose-stud, and bright red lipstick. She’s smiling to camera, wearing a black leather jacket and standing in front of a window that’s painted with brightly-coloured linear graphics.
  • A man in his 40s with pale freckled skin, short red hair, with dark rimmed specs and a friendly smile. He’s wearing a blue, brown and white checked shirt and is posing in front of a mottled orange and white background
  • A smiling white woman in her 40s with short, curly brown hair and transparent-rimmed glasses. She’s wearing chunky, graphic-patterned dangly earrings, a navy blue jacket and magenta top. She’s standing in front of a lush green tree-covered hill, with bright blue sky above.

Meet the panel

Kate Fitzgerald

Kate is a sector-leading consultant specialising in UK GDPR, data protection, and audience insight for arts, cultural, and heritage organisations. Founder of Kate Fitzgerald Consulting Limited, she’s known for demystifying complex compliance and translating it into plain English policies, training, and practical staff guidance. Kate delivers actionable, strategic advice – empowering teams to navigate data laws with confidence. 

Connect with Kate on LinkedIn

Mark Roberts 

Mark is a lawyer at Counterculture Partnership LLP and specialises in charities, creative industries, and technology. He helps organisations in the cultural and creative sectors set up, grow, and stay on the right side of charity law and governance. Alongside his charity work, Mark continues to support artists, creative businesses, and tech start-ups with intellectual property, contracts, and digital regulation. He’s passionate about the meeting point between law, culture, and innovation, and about helping creative and purpose-led organisations thrive.

Connect with Mark on LinkedIn

Steph Graham 

Steph is the CEO of GoodCRM, a platform designed to help arts and charitable organisations to streamline data collection, and manage fundraising, membership, ticketing, and stakeholder relationships. She has 15 years' experience in the arts and charitable sectors, supporting organisations with fundraising and sustainability. Steph also co-founded fundraising consultancy Adapt for Arts CIC, and currently serves as Chair of Venture Arts – an award-winning visual arts organisation that works with learning-disabled artists.

Connect with Steph on LinkedIn

Kate Mroczkowski 

Kate is Strategy Director here at Supercool, a digital design agency building websites for arts, culture and heritage organisations. Kate helps organisations make the most out of their digital tools with a focus on CRM and ticketing system integrations, user experience, and efficient workflows for teams.

Connect with Kate on LinkedIn / Follow Supercool on LinkedIn

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