Articles
Explore our helpful resources – from practical tips and insights, to news, case studies and more
Latest
Client Services – how are we doing?
Find out how we measure and track our own success – plus our most recent customer service ratings
How to make your TNEW seating plan look like your actual seating plan
A simple fix for smoother online booking in curved venues in your Tessitura booking path
Talking sustainability – with Chichester Festival Theatre
Audience Insight Manager, Caroline Aston, takes us behind-the-scenes of Chichester Festival Theatre's award-winning sustainability work
Deep-dive into measuring website carbon footprints
Guest post from Scott Stonham – CEO of Digital Carbon Online – on their unique approach to measuring the carbon footprint of a website
Saving a 10,000-mile car journey’s worth of energy every festival
How optimising Edinburgh International Festival’s hosting infrastructure has saved energy
Sustainability
More on Sustainability
Talking sustainability – with Chichester Festival Theatre
Audience Insight Manager, Caroline Aston, takes us behind-the-scenes of Chichester Festival Theatre's award-winning sustainability work
Deep-dive into measuring website carbon footprints
Guest post from Scott Stonham – CEO of Digital Carbon Online – on their unique approach to measuring the carbon footprint of a website
Saving a 10,000-mile car journey’s worth of energy every festival
How optimising Edinburgh International Festival’s hosting infrastructure has saved energy
If AI is burning the planet, should you be using it?
Exploring AI’s benefits and hidden environmental costs and how the cultural sector can use it wisely
Cultural websites carbon footprint study
Helping cultural organisations measure, benchmark and reduce their websites’ carbon footprints with a sector-wide study and free report.
Accessibility
More Access articlesWhy we (and our clients) love Craft
A secure, and intuitive CMS that keeps admins happy, developers productive, and clients in full control.
Supercool Sessions #14 – Ditch the data, listen to your users
Learn how to plan, run and benefit from user testing to improve your website’s journeys, structure and overall experience.
Designing a high-impact, highly accessible website for Paraorchestra
Real user testing and expert audits shaped a vibrant website that stays fully accessible on any screen or device
Getting a new website?
More resources
How to succeed in Project Management …
Useful advice to help generalists manage projects confidently, from defining goals to communicating updates clearly.
Blog post starter kit from Supercool
A clear, step-by-step guide to help anyone in your organisation research, structure, write and share better blog content.
Words to the wise – having fun with tone of voice
Words to the wise – accessible copy and content structure
Words to the wise – website navigation