Client Services – Consultant

My pronouns are she/her

My passion for working in the arts sector started in around 2008, when I began volunteering at my local Arts Centre. Since then I’ve spent time working with Front of House, Box Office, and Finance & Admin, but my real love lies with Marketing – and so that’s what I’ve been doing for the last eight(-ish) years!

Before joining Supercool I was the Marketing & Communications Manager for a 750-seater receiving venue. I was responsible for the venue’s brand development, as well as marketing events, memberships, donations, merchandise and the café. I’m a bit of a data nerd, but I also have a massive love for good design and clear messaging. When I listened to Kate’s Is the Support Us page dead? presentation at the 2019 Spektrix Conference, I was immediately hooked, and inspired by Supercool's clear and genuine commitment to helping arts and culture venues.

I first got into the arts through volunteering to work in the bar of my local non-profit Arts Centre. I had two A-levels (Art & Sociology), and hadn’t gone to University. I wasn’t sure what I wanted to do with my life. I’ve always been interested in Music and the Arts, but never really understood that it could be a career path until that moment.

I volunteered for a couple of years, and then was asked to apply for a Box Office position. Since then I’ve worked in various different departments, acquiring skills and experience as I went.

In 2013 I got a spot on the TMA’s “Essentials of Marketing” (AKA “Druidstone”) course. I successfully applied for a bursary, and the remaining cost of the course was covered by my employer. I was very lucky. It sounds dramatic, but that course changed my life. In fact, it could be easily argued that everything I’ve done in my career since then has been built on what I learned at that time.

Next Supercooler: Nat