Tessitura Conference
August 2-5 2026 – Washington D.C.
Hello, we're Supercool. We combine design, tech, data, and 20+ years of cultural sector experience to craft websites that make life easier for organizations – and your patrons.
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Since 2004, we’ve collaborated with teams at leading cultural organizations. Together, we craft elegant, flexible, and effective websites that improve long-term resilience – helping arts and cultural organizations to save time, increase revenue, and get closer to audiences.
And we're at TLCC D.C. to share our knowledge with the Tessitura Community!
Meet Kate and James at Booth 11 👋
We're looking forward to meeting old friends, making new ones, and talking to you about all things websites and digital.
We've got lots of knowledge to share, covering things like:
- Tessitura API and TNEW website integration – including curved seating plans!
- Website user testing
- Digital accessibility
- Digital sustainability
- New website projects
Kate Mroczkowski – Strategy Director
Kate supports organizations with content strategies, new website projects, and digital strategies that redefine user experiences. Before joining Supercool, Kate worked in-house in theaters and concert halls in ticketing and fundraising roles, and was a strategic consultant for Spektrix for 4 years. Kate is part of our Sustainability Working Group, and holds an MBA with a digital sustainability focus.
James Coleman – Founder / Managing Director
James founded Supercool in 2004 and has worked with cultural organizations on digital projects ever since. From web design to ticketing integration, user experience to engaging stakeholders – James has vast experience helping cultural organizations of all kinds make the most of nifty tech, and user-focused design. He's also a member of our AI Working Group.
Perfecting the digital patron journey 🧡 with Opti Arts + Supercool
Mon Aug 3, 10:45am, Wilson B
Join our session exploring how to turn prospects into patrons – with Opti Arts Director of Partnerships, Trevor Levine. Trevor will delve into how to make the most of your marketing channels. With Supercool Founder, James Coleman, sharing how you can help convert those strong marketing leads into paying customers by making your website as accessible as possible.
See you there!
Supercool are always actively working with us to find the best solutions, and their communication is consistent, honest, and transparent. This took so much potential stress out of the trickier design challenges and technical hurdles that are inevitable in a big project.
Kate Amann – Digital Product Manager, National Museums Scotland
Ticketing-integration case studies
How to make your TNEW seating plan look like your actual seating plan
A simple fix for smoother online booking in curved venues in your Tessitura booking path
Case study: British Library Events
A bespoke Tessitura-integrated event listings website for the nation's library.
How we (drastically) reduced buying times for CBSO season bookers
Introducing Quick Book – which shows a neat list of all season concerts in one place, and makes it quicker to book tickets.
Supercool has consistently delivered an excellent online experience for Edinburgh International Festival bookers since our website went live in 2021. The team genuinely feels like an extension of our own – collaborative, thoughtful, and committed.
Leon Gray – Head of Ticketing and Audience Experience, Edinburgh International Festival
More of our work
Launching the Royal Court’s new website – with a big anniversary on-sale
We've launched a brand new website for the Royal Court, wIth a fresh look, integration with Spektrix, and improved user experience.
Cheltenham Festivals' Wishlist feature
How we helped Cheltenham Festivals' customers choose – and bulk buy – from more than 400 events.
Saving a 10,000-mile car journey’s worth of energy every festival
How optimising Edinburgh International Festival’s hosting infrastructure has saved energy.
Designing a high-impact, highly accessible website for Paraorchestra
Real user testing and expert audits shaped a vibrant website that stays fully accessible on any screen or device
Case study: Donmar Warehouse
A strikingly-designed website to showcase this much-loved theatre's powerful personality.
Working with us
Raising the bar: 2026 Client Services ratings and feedback
To make sure Supercool clients feel supported and looked after, we regularly measure how we're doing – and share the results
Why we (and our clients) love Craft
A secure, and intuitive CMS that keeps admins happy, developers productive, and clients in full control.
The importance of digital security
Keeping clients safe with strong security tools, testing, team training, and a privacy-first approach in everything we build.