Our website for dual venue Town Hall Symphony Hall Birmingham launched in 2016, to coincide with the larger, world-renowned Symphony Hall's 25th anniversary.

Between them, the two halls host around 500,000 people at 800 concerts and events every year. To ensure such a busy programme is straightforward to navigate online, a nifty predictive search and refined, lightweight user interface design keep events easy to browse.

We're always looking for smart ways to save time for clients. So, behind the scenes, clever integration with resident orchestra CBSO’s website 'automagically' populates numerous concert listings. And integration between the website and email system, Dotmailer, saves the THSH team several hours every week.

With the control to easily create landing pages for special seasons, campaigns, and festivals, the system is super-flexible. Good news for a busy venue.

The ticket buying process, via Spektrix integration, is kept as simple, speedy, and painless as possible – no matter the device being used, or the popularity of the artist.

Image of Kraftwerk on stage, controlling huge graphics on the screen behind them
Gary Barlow, sat in an old bench-seat car in a jazzy shirt, turned around and looking like he's reversing

We’ve successfully managed huge online on-sales for the likes of Kraftwerk, Sir Cliff Richard, London Grammar and Gary Barlow – keeping the website performant and informative, even under heavy load.

Through an ongoing partnership, we’re continually working to refine and improve the user experience – from tweaking wording to boost conversions, to building brand new features which help THSH to make great music happen.

Town Hall Symphony Hall website

  • 400% increase in mobile ticket sales

  • 9% increase in average online order value

  • 21% increase in average online donation

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